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Services – Neville C. Pouchet

Only Our Best Professional Services For You

Guaranteed Installation

We install all what we sell to manufacturing specifications and industry best practices (washroom accessories, sanitary ware, doors and frames, ironmongery, toilet compartments, counter-tops and duct access panels)

Maintenance Service

We service, repair and maintain all items sold by our manufacturer-trained and experienced technicians.

We also stock a full range of spare parts to minimize disruption and save you money.

Turn Key Projects

Ability to complete design, supply and install for commercial projects involving complete washroom systems and architectural openings

Master Keying Services

Preparation of master key schematic drawings, generation of pinning reports, re-pinning of cylinders & cutting of keys, and commissioning of key management systems for the end user.

Specialist Schedules

With the use of specialized software we prepare Door, Frame and Ironmongery schedules inclusive of drawings to minimize hiccups and costly errors at the finishes stage of the project.

CAD Services

Preparation of in-house CAD drawings for internal fabrication, washroom layouts, master keying schematics, door frame and ironmongery installation mapping.

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We Offer Professional Solutions

Conception

Supply

Aftercare

For all your door and washroom requirements in your building, you don’t need to know the difference between an astragal and a threshold or an ADA compliant washroom and life safety codes. Come talk to us with your idea or architectural plans and our Service Team will walk through the requirements to make your space functional and continue to do so for as long as possible.

  • We can create shop drawings, door and hardware schedules and even master keying systems
  • Experience and knowledge can guide you through the return on investment for each product over the usage of the area
  • Specialty systems and items that can make operations simpler and smoother
  • Direct in-house or manufacturer trained experience

With over 10,000 ex-stock items, direct international manufacturer lines and in-house fabrication, warehousing and delivery, we can accurately get your items to site and installed to specification with our well-trained Service Teams. This affords you the client and the end user the best experience and function out of every solution provided.

  • On-time Delivery
  • Experienced Installation
  • Custom Order Specifications
  • Adaptation and flexibility to meet your requirements

As we are not just about the sale, we offer both local and manufacturer warranties, service and parts on the items and services that we provide. Our skilled installation and Service Teams are always here in the unlikely event of a premature failure or should an upgrade or retrofit be required. Honest and respectful, our service teams can deal with a problem as efficiently as possible with as minimal disruption as the conditions require to the end user and operation of the system

  • Factory and manufacturer backed service
  • Large inventory of service and replacement parts
  • Highly experienced and skilled service teams